Terms of Use

Eligibility

Eligibility requirements for care seekers and providers have not been confirmed.

Owner decision needed: Confirm the minimum age and any geographic limits for care seekers and providers.

Owner decision needed: Confirm the legal entity name that offers Veda.

Account and platform use

To use Veda you create an account with an email address and phone number and complete a profile as either a care seeker or a provider. Care seekers can search for providers, post care requests, and message providers. Providers can browse open requests, apply, and message care seekers.

• Keep your sign-in details secure and provide accurate information.
• You are responsible for activity on your account.
• The app may offer Face ID to unlock it on your device; this is optional and handled by your device.

Provider and seeker responsibilities

Veda is a platform that helps people find each other. It does not provide care itself and does not guarantee, warrant, or endorse any provider or seeker, or the outcome of any engagement.

• Providers are responsible for the accuracy of their profiles and credentials, and for holding any licenses required for the services they offer.
• Where the app shows a verification step, such as a license lookup or background check, it describes only that specific step and is not a guarantee about a person.
• Care seekers are responsible for deciding whether a provider is suitable, including by checking credentials and references.
• Both sides should treat each other respectfully and communicate honestly.

Owner decision needed: Confirm the operator’s position on provider status (for example independent contractors) and any required disclosures.

Payments

The app supports saving a payment method, payments for engagements, a platform fee, and payouts to providers through a third-party payment processor.

Owner decision needed: Provide the fee amounts, when charges occur, refund and cancellation terms, payout timing, taxes, and the payment processor’s terms to be referenced.

Prohibited use

Do not misuse Veda. For example, do not:

• provide false or misleading information or impersonate another person;
• harass, threaten, or discriminate against other users;
• use the platform to break the law;
• interfere with, scrape, or attempt to gain unauthorized access to the service.

Owner decision needed: Decide whether arranging payment outside the app is prohibited.

Owner decision needed: Review and finalize this list and the consequences of violations, such as suspension or removal.

Limitations

Disclaimers of warranties, limits on liability, and emergency guidance have not been finalized. Veda is not an emergency service; in an emergency, contact local emergency services.

Owner decision needed: Provide approved disclaimer and limitation-of-liability text.

Changes

The operator may update these terms. How users will be notified of changes, and when changes take effect, has not been decided.

Owner decision needed: Decide the notice method for changes and the date these terms become operative.

Disputes

No dispute resolution process has been confirmed.

Owner decision needed: Provide the governing law, venue, and whether arbitration or a class-action waiver applies, as approved by legal counsel.

Contact

Questions about these terms will be directed to the operator once contact details are confirmed.

Owner decision needed: Provide the operator’s legal name, mailing address, and a verified contact channel. None is shown here on purpose.